cathleenkapp Author

Level 1

4 points

My phone is frozen

I tried resetting my phone by holding down lock button and volume buttons but that didn't work.

The screen is frozen on the lock screen.

iPhone 13, iOS 15

Posted on Aug 21, 2023 4:18 PM

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1 reply

Level 10

125,915 points

Aug 21, 2023 4:19 PM in response to cathleenkapp

See if this helps: If your iPhone won't turn on or is frozen – Apple Support (UK)

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My phone is frozen

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