Apple CarPlay has no sound for Apple Maps, Google Maps and Cell Phone calls. Music ausio is fine

My phones used with the car stereo/Apple CarPlay are both iPhone 13's with IOS V16.6. My car stereo is a Boss BE7ACP and I am connected via a USB cable.


I have verified the cable is good.


In the Boss settings I have defined the default volume levels of music, navigation and phone call audio. I set it at 30 for all three.


I have verified in the navigation apps that nothing is muted and sound is enabled. I have done that in the app on my phone and in the app while using Apple CarPlay.


I get music audio using Spotify and SiriusXM.


When using navigation it dims the music audio to give directions but there is no audio of directions.


When making a cell phone call or reviewing a text message, it stops the music audio but there is no cell phone audio of either spoken word or reading of a text message.


I have browsed the questions in the Community but have not found a solution that helps me. Does anyone have any thoughts/solutions on this?

iPhone 13

Posted on Aug 20, 2023 09:07 AM

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Posted on May 27, 2024 02:40 AM

Found my problem today with no sound using maps with CarPlay. Had to click on the direction symbol at the top right (S, N, etc.) this opened a short menu related to volume, clicked on the speaker symbol and could adjust volume using the cars stereo volume control.

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Apple CarPlay has no sound for Apple Maps, Google Maps and Cell Phone calls. Music ausio is fine

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