My friend is in need of his password he can only remember apple ID he can't also remember his date of birth can apple help with that please. He wants to erase the iphone as to sign up and create new apple ID
iPhone 11 Pro Max
See this Apple article: If you forgot your Apple ID password
If you forgot your Apple ID password - Apple Support
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
he can't also remember his date of birth
Check his date of birth from his passport or ID card.
and create new apple ID
Don't create a new Apple ID.
Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.
You can’t merge multiple Apple ID accounts.
See the following Apple articles
Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support
Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)
See this Apple article: If you forgot your Apple ID password
If you forgot your Apple ID password - Apple Support
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
he can't also remember his date of birth
Check his date of birth from his passport or ID card.
and create new apple ID
Don't create a new Apple ID.
Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.
You can’t merge multiple Apple ID accounts.
See the following Apple articles
Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support
Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)
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