my device info shows an unidentified phone number

my device info shows an unidentified phone number which is different than my phone number.


I am on an iPhone 14 Pro, with iOS 16.6


iPhone 5

Posted on Aug 15, 2023 01:30 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2023 01:44 AM

Sorry to hear you're experiencing this issue!


Eric Root posted a solution to a user who had a similar issue:


"You need to change the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime.


Apple ID - Manage  "


Original post


My phone # shows wrong under device info … - Apple Community


1 reply
Question marked as Top-ranking reply

Aug 15, 2023 01:44 AM in response to Shuka

Sorry to hear you're experiencing this issue!


Eric Root posted a solution to a user who had a similar issue:


"You need to change the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime.


Apple ID - Manage  "


Original post


My phone # shows wrong under device info … - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my device info shows an unidentified phone number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.