My husband passed away and he was the organizer in our family sharing. He set up screen time limits on daughters phone and now she’s 17 but can’t seem to get rid of Access Key. We need that code to reset phone but have no way to get it.
My condolences.
For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support
Apple says:
"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device."
As part of this you can ask bout your particular situation.
My condolences.
For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support
Apple says:
"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device."
As part of this you can ask bout your particular situation.
How do I remove restrictions from daughters phone if the family sharing organizer passes away?
