Can the TrueDepth camera be repaired?

A drop to the ground probably caused a disconnect of the TrueDepth camera. Can it be repaired or replaced?

iPhone XS, iOS 16

Posted on Aug 11, 2023 07:09 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2023 07:11 AM

Hello ~ If working back through the steps in the article you came from doesn’t help you may need to have your iPhone checked…


If Face ID isn't working on your iPhone or iPad Pro - Apple Support


Genius Bar Reservation and Apple Support Options


Also you may go to lower left and click on Support.


~Katana-San~


7 replies

Aug 11, 2023 07:56 AM in response to thepilotsmith

thepilotsmith wrote: "The battery has nothing to do with the TrueDepth camera. Why do you ask?"

I ask because the TrueDepth camera is powered by the battery and if the battery is still the weak, aging original one or a nongenuine replacement, Face ID may not function. So again, does your iPhone XS still have its original battery?


And what's the Maximum Capacity % here?...


Settings > Battery > Battery Health & Charging


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Can the TrueDepth camera be repaired?

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