My iphone 14 will not wirelessly charge in my 2023 Porsche Panamera. Why?

My iphone 14 will not wirelessly charge in my 2023 Porsche Panamera- older iphones do charge successfully.I have tried it with and without the case- no difference. I have asked Porsche who say this is not a known issue, ask Apple etc. The phone does also charge on other wireless pads- but seems quite slow (not sure if this is relevant). I would like to get to the bottom of this mystery! Any advice or ideas appreciated.

Posted on Aug 8, 2023 11:41 AM

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Posted on Aug 10, 2023 12:24 AM

Does not address the issue at all. Thanks though! Do I need to hand back my iPhone 14 and ask for one with full functionality as claimed? Like I said other iPhones do work, I’ve tried without the case etc etc.

ps it isn’t possible to remove the charger from the car. It’s built in! Cheers

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Question marked as Top-ranking reply

Aug 10, 2023 12:24 AM in response to ASTRO24

Does not address the issue at all. Thanks though! Do I need to hand back my iPhone 14 and ask for one with full functionality as claimed? Like I said other iPhones do work, I’ve tried without the case etc etc.

ps it isn’t possible to remove the charger from the car. It’s built in! Cheers

Aug 9, 2023 10:31 AM in response to KONORS

Hi KONORS,


Thanks for posting in Apple Support Communities.


To ensure your iPhone can wirelessly charge in your car, check whether it can charge with the charger in a different location. Make sure iPhone is updated to the latest version for the most recent performance fixes.


* Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
* If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
* If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
* Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
* Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
* Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection.

How to wirelessly charge your iPhone - Apple Support


Regards.


Aug 10, 2023 07:19 AM in response to KONORS

Hi KONORS,


This issue is rather strange. As you isolated it to the iPhone, but then the iPhone charges with other wireless chargers. You've also had the wireless charging mat checked by the dealership, and other phones charge as expected. The next step is to have your iPhone looked at by a technician.

This page will have service options, along with being able to set up the service:

iPhone Repair & Service - Apple Support


We'd advise to document the steps you've done already, so that you can make sure to let the technician know everything which has been done and tested. Include that when the iPhone does change wirelessly it seems to be slower than expected.


Take care!


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My iphone 14 will not wirelessly charge in my 2023 Porsche Panamera. Why?

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