missing apple id funds

i’ve recently added funds from a credit card into my apple id and had to sign out of that apple id for a second when i signed back in the funds were completely gone to 0.00$ is there a way to get it back?

iPhone 13 Pro Max

Posted on Aug 6, 2023 10:10 PM

Similar questions

REMOVE FUNDS FROM MY APPLE ID How can I remove or empty funds from Apple ID account
956 1
Credit (tegoed) and ID saldo Hi, I was wondering if the credit/saldo/tegoed you see beneath your Apple ID in the App Store is the same as the ID saldo amount you see when you want to top up your ID saldo. I see different amounts and I don’t know if it’s a bug or two different things. I payed for the something in a game and the ‘tegoed’ amount stayed the same. So I don’t know if I still have money on my account or not. Or what I can use it for. I’ve added a gift card once to use it for my iCloud. I got a message saying I have no saldo left so I’m confused what the ‘tegoed’ is in the App Store.
923 3
How to reverse funds from apple account.? I have unused funds in my Apple ID ,can’t find a way to reverse that to my card through which funds was added any help ?
929 1

1 reply

Raicya

Level 10

210,027 points

Aug 7, 2023 12:02 AM in response to meccha3000

Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

missing apple id funds

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up