App update does not work

Hello, even I have in settings/about note that latest update is 15.7.8, some apps downloaded from app store that require versions newer than 14., I still can not update app. Please help

iPhone 6s Plus

Posted on Aug 4, 2023 08:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2023 09:04 PM

Hi Dijana145,

welcome to the Apple (user-to-user) Community !


Re: "App update does not work:

some apps downloaded from app store that require versions newer than 14., I still can not update app."


On iPhone you can check if any restrictions are set:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support

and

Apple support have a trouble-shooting article online that may help:

What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


If help is still needed:

You might want to reach out to the App Store Support Team:

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support


All the best :-)

3 replies
Question marked as Top-ranking reply

Aug 6, 2023 09:04 PM in response to dijana145

Hi Dijana145,

welcome to the Apple (user-to-user) Community !


Re: "App update does not work:

some apps downloaded from app store that require versions newer than 14., I still can not update app."


On iPhone you can check if any restrictions are set:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support

and

Apple support have a trouble-shooting article online that may help:

What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


If help is still needed:

You might want to reach out to the App Store Support Team:

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App update does not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.