Using Apple Pencil while charging iPad Air glitches

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Ciolo2002 Author

Level 1

6 points

Using Apple Pencil while charging iPad Air glitches

When I write in any app on my iPad Air 4th Gen with my Apple Pencil 2 I was used to get crazy because any letter number or line that I was writing was made by little broken lines or dots.

I have noticed after almost 2 years of this problem that if you remove your magnetic iPad cover and you keep it with your hands the problem is almost solved.

So I think that maybe this issue was due to static electricity and my human body helps the iPad to discharge it.

It maybe any cable or charger that I can buy to avoid this?

iPad Air, iPadOS 16

Posted on Aug 3, 2023 04:03 PM

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Answer 1

Top-ranking reply

Sheree_P

Community Specialist

Aug 4, 2023 12:39 PM in response to Ciolo2002

Hey Ciolo2002,

Since software updates include fixes and security updates, we recommend make sure the iPad Air is up-to-date. To check, follow the steps below or in this article: Update your iPhone or iPad. We suggest backing up prior to updating to ensure data is safe.

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

Also, make sure that you're using Apple branded or Apple certified accessories such iPad cases, charging cables and charging adapters.

Take care.

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