Siri not recognizing song titles and artists?

I was having this same issue (“Hey Siri, what song is this?” “Sorry, I can’t identify music right now. Try again later.”) for a long time when I found this thread a couple days ago when I finally decided to attempt sorting this out: Siri music recognition not working since … - Apple Community. After considerable effort troubleshooting and testing the issue with Apple Support through the early afternoon, I came to the conclusion that the issue was present (in my experience) when I was wearing a Bluetooth device (most commonly with AirPods Pro 2 and an iPhone 12 Pro Max, but not on my other devices). I had gone through all the settings configurations, restarting, restarting, and restarting… all with very limited success. And keep in mind that I was mostly having this issue when in the car (with my AirPod in one ear) and wanting to know the song on the radio. I don’t know for certain if others were wearing a Bluetooth headset when they had this issue, but in my experience and experiments, when I removed the Bluetooth, Siri had no trouble telling me the song title and artist, and seemed to be compromised when I had the Bluetooth in.


In sharing my findings with apple support, they almost immediately put 2 & 2 together, and figured out the issue to be software related. Here’s hoping that the technology will get smarter in the near future, and Siri can identify music with or without a Bluetooth earpiece attached.


So, in short, if you’re wearing a Bluetooth earpiece and you want Siri to identify the song you’re listening to, remove the Bluetooth before you ask. It should work just fine. Good luck!


iPhone 12 Pro Max

Posted on Aug 3, 2023 12:48 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2024 06:51 AM

IOS 17.3 Siri still can’t recognize music. And I’m not using Bluetooth. So I had to download Shazam again and Shazam works. But I think Siri and Shazam are supposed to work together through Siri. Anyway Apple is being stupid about everything because they have so many glitches everywhere. Just use Shazam!

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Siri not recognizing song titles and artists?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.