How to restore access to an old iphone 8?

My daughter used to have an iphone 8. She upgraded to a 12 and the old 8 stayed on a drawer. Now I tried to use it, but we don't remember the passcode and she removed it from her account, so we are hitting a wall. Is there a way to access the phone? I tried itunes, but it didn't work and now the phone has a white screen with "Press home to recover" but when pressed, it ask for the passcode, which we don't remember.

Posted on Jul 30, 2023 09:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2023 09:34 PM

Not sure, but see if this helps -


If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 30, 2023 09:34 PM in response to design4all

Not sure, but see if this helps -


If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to restore access to an old iphone 8?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.