Why does my airpods keep muting me randomly when im on facetime?

I would be on the phone with my family , and then im randomly muted and nobody can hear me. This happened so many time now and i dont know how to fix it.

iPhone 13 Pro, iOS 16

Posted on Jul 30, 2023 08:14 PM

Reply
1 reply

Jul 31, 2023 07:17 PM in response to R1yahhhh

Hello R1yahhhh,


Thank you for posting in Apple Support Communities.


Is it possible the Mute button isn’t being touched accidentally? To determine this, next time it happens, look at where your hand is located. Is it close to the controls at the top? 


If this is not the case, or if this happens while on regular calls as well, we recommend reaching out to Apple Support so they can look into this in more detail. You can do that here: Contact - Official Apple Support


Kindest regards. 


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Why does my airpods keep muting me randomly when im on facetime?

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