A software update is required to connect to iPhone. Never installs

Question

Level 1

12 points

Everytime I connect my iphone to macbook I get A software update is required to connect to iPhone.

Howerver it never installs software and tells me there was an error.

MacBook Pro 13″, macOS 13.4

Posted on Jul 28, 2023 03:59 PM

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Answer 1

Have you......

Updated your Mac to Mac Ventura 13.5?

Restarted the Mac and iPhone?

Tried a different connecting cable?

If your computer still doesn't recognize your iPhone or iPad, contact Apple Support.

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Answer 2

Level 10

271,450 points

Read and follow the article linked above.

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