You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple id locked and don’t know the password

Hi, the apple id that i was using has been locked and i don’t know the password. I can’t even sing out from the account because it asks for password and when i type any password it says apple id has been locked. Please help me i really don’t know what to do.

Posted on Jul 27, 2023 5:37 PM

Reply
3 replies

Jul 27, 2023 6:31 PM in response to MahmoudSultan

"Apple id locked and don’t know the password: Hi, the apple id that i was using has been locked and i don’t know the password. I can’t even sing out from the account because it asks for password and when i type any password it says apple id has been locked. Please help me i really don’t know what to do."

-------


Troubleshooting a Locked Apple Account...


Why Accounts Become Locked:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Apple id locked and don’t know the password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.