Ghost Alarm

I have an Iphone 11. AN alarm goes off 5:15 am daily. I have chatted with Apple, been to apple store.... My phone has been reset to factory setting twice within past 2 days. Still have the alarm. Any one else with this issue?


iPhone 11, iOS 16

Posted on Jul 27, 2023 11:21 AM

Reply
1 reply

Jul 28, 2023 11:10 AM in response to mgigs0409

Hello mgigs0409,


We see you have an issue with an alarm going off you aren't setting. It appears you've already walked through several steps and contacted Apple Support about this. You mention that you even reset your device to factory settings twice. One thing to confirm is when you reset your iPhone, did you test for the alarm before restoring any data?


If so, the next best step will be to get in touch with Apple Support again. They can do additional troubleshooting with you and further investigate on what might be causing this. If you restored your data after resetting your iPhone, you may consider backing up your data, resetting it once more. Make sure to test for the alarm before restoring your data. That will confirm if there is something within your backup or just part of the iOS that's causing the issue.


How to factory reset your iPhone, iPad, or iPod touch


You can reach Apple Support here: Apple Support


You can also find the support phone number for your region at this link: Contact Apple for support and service


Best regards.



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Ghost Alarm

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