Mac only turns on when plugged in.

Hello,

My MacBook Air 2017 turns on only when it is plugged in. Once it turns on, it operates normally, whether it is plugged in or not. I tried resetting my SMC and still no luck. My Cycle count is 712 and the condition is normal.

Hemanth’s MacBook Air

Posted on Jul 27, 2023 3:44 AM

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MacBook Air randomly turns itself off unless plugged in Hello there, I'm wondering if someone is able to help. My MacBook Air (2018) has been turning itself off randomly, and refuses to turn on when the power button or keys are triggered, despite the battery showing more than half left. It acts like it is dead. It only turns itself back on when it is plugged in, and low and behold, the percentage usually shows more than 50%, but is different each time... so now I have my laptop plugged in 24/7, so it doesn't turn off while I am in the middle of working, which helps, but isn't practical and can't be great for the battery. Has anyone had this happen to them before / anyone know any fixes for this? I've already tried antivirus/reset the SMC/PRAM etc. Any help would be greatly appreciated, thanks.
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1 reply

WheelieNick

Level 8

45,771 points

Jul 27, 2023 4:06 AM in response to hemanth161

Try and charge the battery for a prolonged period of time to see if the issue persists.

You might want to see this link and follow the instructions provided to see if that will help you solve the issue

If your Mac battery won’t charge – Apple Support (UK)

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Mac only turns on when plugged in.

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