Why can't I receive verifications codes sent as text messages?

When asked to receive a verification text code I DO NOT receive them. The only one I get is from apple which is a POP UP not a text message.

iPhone 11, iOS 16

Posted on Jul 26, 2023 07:02 AM

Reply
9 replies

Jul 26, 2023 07:29 AM in response to jklodes

Apple 2FA Verification Codes are normally sent to all of your Trusted Devices via the Secure Popup you’ve seen.


Additionally …


Apple 2FA Verification Codes are sent via insecure SMS texts ONLY to your pre-registered Trusted Numbers; ONLY when you explicitly direct it to be sent; and ONLY to a single Trusted Number at a time.


See these two fairly important articles for additional info on this subject:


Two-factor authentication for Apple ID - Apple Support


Get a verification code and sign in with two-factor authentication - Apple Support

Jul 26, 2023 07:25 AM in response to jklodes

Presumably you’re not receiving verification codes from banks and other web sites via SMS Texts … ???


If this is indeed the situation, check in Settings -> Messages to verify that the specific sender(s) are NOT blocked, AND that “Filter Unknown Senders” is “off.”


Beyond that, you’ll need to contact your carrier to resolve the non-delivery of SMSs.



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Why can't I receive verifications codes sent as text messages?

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