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Recently got sold this mac book, thinking it’s between 2012-2015 because there’s no logo above the keyboard.
However if age isn’t a factor it will not let me factory reset it and upon turning on the device it says apple support which still hasn’t helped me please email for further information
Earlier displays & monitors
Hi,
You need to start up in Recovery Mode for the factory resetting.
Intro to macOS Recovery - Apple Support
Also following article could help your issue.
What to do before you sell, give away, trade in, or recycle your Mac - Apple Support
Hi,
You need to start up in Recovery Mode for the factory resetting.
Intro to macOS Recovery - Apple Support
Also following article could help your issue.
What to do before you sell, give away, trade in, or recycle your Mac - Apple Support
Utility Disk Not Resetting
