How to receive money back from an over payment

Depending on how much you overpaid, you may be able to request a refund by contacting an Apple Card Specialist at Goldman Sachs. If the amount is small, the bank will usually keep it on your account as a credit and apply it towards future purchases/charges, which is usually what banks do.

CONTACTING — Goldman Sachs Bank 

• Using Messages; chat with an Apple Card specialist

• Call toll-free at 877-255-5923; or

• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.

You need to contact the bank that services the account.Apple does not have your funds and does not have access to your account. If your want to request a refund, you must contact the bank.

CONTACTING — Goldman Sachs Bank 

• Using Messages; chat with an Apple Card specialist

• Call toll-free at 877-255-5923; or

• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.

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