Trackpad freezes
The trackpad of my iPad’s air 5 Magic Keyboard freezes while I’m using it. There’s no external device connected to my ipad that can interfere with it.
User profile for user:
hc1111
User level:
Community Specialist
Hey there Chinchilla5,
There are a few steps you can take which are aimed at resolving issues with your Magic Keyboard. Follow the guidance below to check if that helps:
1. Update your iPad to the latest version of iPadOS. Go to Settings and tap the Software Update Available notification. If you don't see a notification, go to General > Software Update to see if an update is available.
* If you're using Magic Keyboard, make sure that you have iPadOS 14.5 or later.
2. Remove any other iPad case or cover if you're using Magic Keyboard or Smart Keyboard Folio.
3. Connect your Magic Keyboard or Smart Keyboard / Smart Keyboard Folio.
4. If your keyboard doesn't immediately respond, restart your iPad.
5. If your keyboard is not connecting, or if you're experiencing issues unrelated to connecting, contact Apple Support.
Take care!