XDR Pro Display does not power up

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Byrnesb Author

Level 1

4 points

XDR Pro Display does not power up

My Pro Display XDR no longer powers up and is not recognized by my Mac Pro. Suggestions?

Pro Display

Posted on Jul 11, 2023 07:56 AM

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Answer 1

Top-ranking reply

Byrnesb Author

Level 1

4 points

Aug 30, 2023 10:28 AM in response to smokerking92

I took the unit into the Apple Store where they suggested the unit required replacement parts costing approximately $3000. They could not tell me if the parts were new or offer a warranty beyond 30 days. I took the display home, left it for 2 days and then powered it up without issue. It seems to be working fine so far - maybe yours just needs a "trip", lol! Sorry I couldn't be for more assistance.

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Answer 2

hcsitas

Level 6

13,958 points

Jul 11, 2023 08:54 AM in response to Byrnesb

Schedule Apple in-store repair.

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Answer 3

Aug 25, 2023 11:48 AM in response to Byrnesb

Ive got the exact same issue.

Did you get it solved?

I have tried everything possible.

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Answer 4

sgeier

Level 1

8 points

Sep 22, 2023 12:40 AM in response to Byrnesb

Happened to me as well. 2,5 days later it powered up again. Fingers crossed

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Answer 5

sgeier

Level 1

8 points

Dec 16, 2023 06:46 AM in response to sgeier

back at it again. Frustration and unreliable NOT TRUSTWORTHY at all... tried restarts, display sleep, mac sleep... nothing... now I will unplug for 1 day..

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XDR Pro Display does not power up

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