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Level 1

4 points

The problem with account

why the iphone show this massage

your account has been disabled, & how can I enable my account?

thanks

iPhone 11 Pro, iOS 16

Posted on Jul 9, 2023 10:22 AM

Top-ranking reply

Level 10

471,879 points

Posted on Jul 9, 2023 10:23 AM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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