Your SIM is not supported. 14 Pro Max phone setup

I was setting up my new 14 Pro Max from an 11. Got everything set up, accidentally started texting on old phone and now new phone says "Your SIM is not supported." Help. Thanks

Posted on Jul 7, 2023 5:48 PM

Similar questions

Error 'SIM not supported' on iPhone 14 Pro Max Hello! Hopefully someone here can really help. I have an iPhone 14 Pro Max that I’ve used for some time now on T-Mobile. I recently went to switch carriers and in the process found that the phone is still carrier locked to T-Mobile. The phone is now stuck on an activation page saying “Sim Not Supported”. I have tried everything to delete the eSIM. Factory restored 4 times. Went in to T-Mobile and they couldn’t do anything. Went in to Apple and all they did was reset it. The phone is currently rendered useless for seemingly a software design flaw. Any help would be appreciated! [Re-Titled by Moderator]
342 2
sim not supported in my i phone 13 max pro i insert sim but massage coming software update complete & sim not supported
341 1
iPhone 15 sim not supported My son just bought a new iPhone 15 and transferred his old iPhone 14 max but it failed on transferring the Esim across saying Sim not supported and doesn’t allow him to go any further. his new phone isn’t locked “we checked” and his 14 has a working Esim thru Kogan mobile Australia.
3341 3

1 reply

Kurtosis12

Level 9

75,496 points

Jul 7, 2023 6:01 PM in response to 1plus3mom

You may need to contact your carrier for help with this.

If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Your SIM is not supported. 14 Pro Max phone setup

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up