I can’t download anything it says my account is disabled in the iTunes what can I do to fix that?

I can’t download anything it says my account is disabled in the iTunes what can I do to fix that?

iPhone 14 Pro Max, iOS 16

Posted on Jul 6, 2023 01:27 PM

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Question marked as Top-ranking reply

Posted on Jul 6, 2023 01:28 PM

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


4 replies
Question marked as Top-ranking reply

Jul 6, 2023 01:28 PM in response to Jenpaige1980

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


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I can’t download anything it says my account is disabled in the iTunes what can I do to fix that?

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