HomePod repeatedly dropping connection.

HomePod repeatedly dropping connection

Update done.

Restart done.

Reset done repeatedly.

I tried using 5g.

I tried using 2g.

I DID have an Apple Smart Home but now it drops every ten minutes or so. I have updated all Firmware everything including modem and router.

Posted on Jul 6, 2023 11:26 AM

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1 reply

bryanr14

Community Specialist

Jul 7, 2023 01:34 PM in response to Sgathaich

Hello Sgathaich,

Thank you for reaching out in Apple Support Communities. You've done an excellent job with the troubleshooting steps that were performed. Based on the information we've gathered here, we recommend for you to contact Apple Support. They have the necessary tools to investigate this further. You can contact them by using this link here: Get Support

Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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