iPad restore error 4013

You’ll find guidance for troubleshooting error #4013 here:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. 

Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:

Genius Bar Reservation and Apple Support Options - Apple

As it happens, Apple’s iPad and iPhone devices have industry leading hardware, update and technical support - over a much longer period of time than competitors in the same arena.

Apple generally provide system software updates for five to seven (if not more) years from release of a product. Hardware and repair support remain available for similar periods.

By contrast, many Android devices only receive support for one or two years; some don’t receive any updates at all - being obsolete shortly after release to market.

All that said, ultimately, all electronic devices reach a point where all manufacturers cease support for older products.

Click here and follow the instructions. If they don't fix it, use the 'contact us' link.

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