deceased iphone owner

i have an iphone a family member had just purchased before she passed away. its locked to owner and I cant remove her account from the phone. I have her death certificate which lists me as her authorized agent. Is there any way possible to get her apple id removed? Can i add a second apple id to this phone

Posted on Jul 5, 2023 2:32 PM

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1 reply

Raicya

Level 10

210,003 points

Jul 5, 2023 2:37 PM in response to 7cordovac

Sorry for the loss.

See -> How to request access to a deceased family member's Apple account

How to request access to a deceased family member's Apple account - Apple Support

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deceased iphone owner

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