You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I format my iphone

What do I do to unlock my locked phone because I forgot my passcode?

iPhone XR, iOS 14

Posted on Jul 5, 2023 1:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2023 1:37 PM

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 5, 2023 1:37 PM in response to Omowunmi26

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support


Jul 5, 2023 1:37 PM in response to Omowunmi26

If your iPhone is running iOS 15.2 or higher........you can use the instructions linked just below:


How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


If your iPhone is not running iOS 15.2 or higher........please use the instructions linked below, but note that you must use a PC or Mac.


If you forgot your iPhone passcode - Apple Support


If you have a backup of the phone, you can use the backup to restore the data on the phone during the new setup.

How do I format my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.