iPhone 14 dropping calls.

Hey there MyCanadagirls,

Thanks for reaching out to the Apple Support Communities.

Just to clarify, are calls dropping unexpectedly, as well as you not being able to hear callers after being on the call for a few minutes?

If having issues with hearing callers, the steps in the following resource may be able to help troubleshoot this issue further: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

1. Remove all screen protectors, films, or cases from your device. 

2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 

3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.

5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

If having issues with calls dropping unexpectedly as well, or if the issue persists after going through the steps above, we'd recommend reaching out to Apple Support directly from this next link here: Apple Support

We hope that's able to help.

Have a great day!