my iphone 13 pro max is frozen and won't work after restore

It's disappointing I understand. Is the issue resolved?

My iPhone 13 Pro Max 256GB Sierra Blue suddenly stopped working, and I tried all troubleshooting steps, but it remains unresponsive, now they want me to pay $900 for replacement.

Do fill out the feedback form, if there are many cases (I'm sure there are) they might do something about it. Feedback - iPhone - Apple

Two basic troubleshooting steps to perform (test after each attempt):

A) Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).

B) If you can, check your battery status in Settings>Battery>Battery Health & Charging>Maximum capacity. If it is close to 83-80%, have it replaced as soon as possible, since it might have unpredictable behavior.

If the issue still persists, it might be a hardware (battery? other internal component?) failure, and I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

• Online:--> Genius Bar Reservation and Apple Support Options - Apple;
• Contacting a local Apple Store or AASP among the list provided above;
• Using the "Apple Store" app, available and downloadable from AppStore.