Outlook import export greyed out

Click the OUTLOOK menu in the upper left corner of your screen (next to the apple) > click on where it says (NEW OUTLOOK) in the list with the check next to it. This will switch the interface back to the traditional, classic look of Outlook. You might need to re-add your email account but after setup magically the options are no longer greyed out.

marciefrommarietta wrote:

I did this but it's still greyed out. I need import a PST file.

Do you have an office 365 subscription, or just the free version of outlook.

The free version can not use pst files at all. With the paid version, you can’t use the ‘new’ outlook. You have to switch it back to legacy.

THERE IS MICOSOFT OUTLOOK MENU BUT THERE IS NOT NEW OUTLOOK TO CLICK ON

I did this but it's still greyed out. I need import a PST file.

I had the same problem. Then I noticed under my Outlook menu the option is called "Legacy." Once I selected that and opened the older Legacy Outlook, the Import and Export options were no longer greyed out. And import has begun working.

Outlook import export greyed out is a frustrating situation. There are various ways to resolve it. You can upgrade your Outlook demo version, you can do it through volume licensing. For business users there is higher chance that the admin has disabled the settings so contact the administrator to solve it. If after applying thse manual tricks you are unable to fix this issue then try any third paty tool like Advik OST Converter tool on your system.

To Know more Visit Here:- https://www.adviksoft.com/blog/solve-import-export-option-greyed-out-outlook-2016-2013-error/

Which was pointed out 7 months ago…