Where can I buy the RemoteTalk cable?

Beats say the RemoteTalk cable is sold separately in their instructions, but I have been looking all over the internet and I can only find rip-offs and old versions.

I want the one that actually belongs to my Beats Solo 3, with the matching color. The reason why I purchased the Beats Solo 3 is because you have two options, both Bluetooth and wire. I find it very strange how they claim that it is sold separately when it is nowhere to be found.

So where can I buy the original and real RemoteTalk cable?

Beats

Posted on Jun 30, 2023 7:36 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2023 7:43 PM

Hello elbo1,


The replacement RemoteTalk cables are not available on the Apple Website, if you need a new one you'll need to contact Apple directly to order it.


You can connect with their support here: Get Support or find their contact number here: Contact Apple for support and service


Cheers!


6 replies

Jul 4, 2023 11:52 AM in response to Dorain1

Hi,


Yes, I did use the links you provided me, but I had already contacted them. The services also gave me other numbers to contact, but those numbers I had also called earlier. They really just started giving each others phone numbers back and forth, making it a never ending call circle. This includes both Apple-support and Beats-support.


The last call I had with one of the Apple-supports (today) they told me that you don't sell them anymore and that I should just buy a rip-off. This sounds very strange, when they say it's "sold separately" in the instructions. On the Apple store website, where you can order the Beats Solo 3, you also include a picture of this RemoteTalk cable. So this is also very misleading:



So is there still a chance that I can buy this original cable somewhere?


Regards,


Jul 5, 2023 5:28 AM in response to mingoslkd

Hi, again.


Thank you for your reply. So you're saying there is no way I can order the original cable (with matching color) from Apple directly? Do you know if Apple/Beats don't produce them anymore, and if so why? And why is it on the product-pictures and talked about in the instructions if it don't exist anymore?


Regards.

Jul 4, 2023 8:19 AM in response to Jaym_8

Hi. Thank you for your reply, but I have called three different numbers to three different Apple-call services in my country and they all tell me to talk to someone else because they can not help me. They also don't know where and how I can purchase this cable. So I would love to contact Apple directly, but I really don't know how to do that because they don't seem to know how to help me either. But is there a number/email I can contact where you know I will get proper help?

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Where can I buy the RemoteTalk cable?

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