iTunes shows no music on my device

When using iTunes for PC, clicking on “on my device” shows no music for iPhone 14. I have all my songs downloaded to my phone and I can see my playlists. I have Apple Music with sync on. I was able to see songs on “on my device” before I had Apple Music. Is this normal?

Posted on Jun 28, 2023 2:53 PM

Similar questions

Can't see the music on my iPhone 14 pro in itunes When I'm in itunes I see music in my library but no music on my device. Although I have well over a thousand songs on the iphone. When i sync it nothing changes. Now, i have subscribed to apple music, did this cause a change or what can I do? I have over ten thousand songs on my PC which I want to put on my iphone.
1481 1
Can't see songs on iPhone with iTunes I have 63 songs on my iPhone 12 mini (these songs were on my old iPhone XR and were transferred to the iPhone 12 when I restored the iPhone 12 from the iPhone XR backup). I can play the songs with the Music app on the phone, but when I connect the phone to my PC running iTunes, "No items" show up when I look at the music on "my device." How can I see the music that is on my phone with iTunes?
3737 7
music on my iPhone Hi, My iTunes is not loading music on my iPhone 14+. The music is in the correct folder on my windows laptop (win 10). iTunes is up to date and the iPhone syncs as expected. The iPhone 14+ is new. The previous phone was an iPhone XR. My last backup was to iCloud and it was successful. I did clean up the XR before buying the new iPhone. Removed alot of apps and pictures and music. at present, the only music on the phone is an album I purchased through Apple Music.
967 1

2 replies

javaliga

Level 10

120,167 points

Jun 28, 2023 3:53 PM in response to Zigzagracer

If you recently subscribed to Apple Music, I suspect all the songs in your music library got upload to the cloud. See:

Use Sync Library to access your music library across your devices - Apple Support

Zigzagracer Author

Level 1

42 points

Jun 28, 2023 4:57 PM in response to javaliga

So, if it’s in the cloud it won’t show on “on my device?”

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes shows no music on my device

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up