AppStore not connecting

My wifi is connected. Safari is working. But when I try to connect to the app store, it shows “Cannot connect to the app store”. Also, when I try to purchase any app, it just “loading”. Purchase page doesn’t come. What’s the problem? I just brought my iPad Pro a day ago.

iPad Pro, iPadOS 16

Posted on Jun 26, 2023 10:47 PM

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1 reply

Raicya

Level 10

209,859 points

Jun 26, 2023 11:12 PM in response to Calamine_1

Check the network connection:

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

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AppStore not connecting

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