Warranty on Earbuds

I purchased earbuds with lightning connector in Dec 2022. Now they do not work properly. How can i get repair replacement?

iPhone 13 Pro

Posted on Jun 26, 2023 08:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2023 09:07 AM

Just for clarification, by "earbuds" are you referring to Apple AirPods, EarPods, or Beats Earbuds?


Regardless, Apple provides a one-year hardware warranty against manufacturing defects on most of their products. If you feel that this could be the reason, you will need to have an Apple technician examine your EarBuds to verify your findings ... and, if they concur, they you may be able to get a replacement for little or no cost to you.

4 replies
Question marked as Top-ranking reply

Jun 26, 2023 09:07 AM in response to llinda2680

Just for clarification, by "earbuds" are you referring to Apple AirPods, EarPods, or Beats Earbuds?


Regardless, Apple provides a one-year hardware warranty against manufacturing defects on most of their products. If you feel that this could be the reason, you will need to have an Apple technician examine your EarBuds to verify your findings ... and, if they concur, they you may be able to get a replacement for little or no cost to you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Warranty on Earbuds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.