My phone is saying unknown camera part and I have not had any modifications made to my phone. Why is this happening?

My phone is saying unknown camera part and I have not had any modifications to my phone at all. Why is this happening?

iPhone 13 Pro Max, iOS 16

Posted on Jun 25, 2023 01:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2023 01:37 PM

That message came in three different things


  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


If it’s not showing a service history per iPhone parts and service history - Apple Support then it’s likely the third reason above. This is just a generic hardware failure message and you’ll want to get the phone in for repairs.

1 reply
Question marked as Top-ranking reply

Jun 25, 2023 01:37 PM in response to Lincharp

That message came in three different things


  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


If it’s not showing a service history per iPhone parts and service history - Apple Support then it’s likely the third reason above. This is just a generic hardware failure message and you’ll want to get the phone in for repairs.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone is saying unknown camera part and I have not had any modifications made to my phone. Why is this happening?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.