Why do I get "billing problem" on my Apple App Card before the bill is due?

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Level 1

9 points

Why do I get "billing problem" on my Apple App Card before the bill is due?

i have a dedicated card just for apple apps and on the first it has the funds direct deposited. However every month starting around the last week, I get “billing problem” when the bill isn’t due till the first. Why is that? You can’t just bill when you want. Is there a plan to correct this? I keep meticulous records with my finances and have been with apple since the late 1990’s or whenever iTunes started. Why does this happen?

[Re-Titled by Moderator]

Apple TV 4K, tvOS 16

Posted on Jun 24, 2023 01:42 PM

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Answer 1

Top-ranking reply

tammy_098

Level 1

8 points

Jul 4, 2024 04:46 AM in response to QAM73

I’m starting to notice this too being new to Apple. I use the Apple Music app and my billing cycle has always been around the 15th or 16th of the month and the first week of the new month here come Apple trying to charge my charge. Luckily I have removed any funds from that card just so Apple wouldn’t take it. I plan to put funds back close to when it’s due but Apple really need to stop taking people money like this. This is the part that has been a total turn off since joining Apple. Apple need to fix it😡

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Answer 2

Missy5937

Community Specialist

Jun 26, 2023 01:44 PM in response to QAM73

Hello QAM73,

Thanks for posting in the Apple Support Communities.

Since you are experiencing this same problem over and over again, it would be best to connect with Apple's billing experts, so they can take a look into this with you. You can reach out to them directly at Subscriptions and Billing - Official Apple Support or at Get Support.

Best regards.

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Why do I get "billing problem" on my Apple App Card before the bill is due?

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