When I play music from the Tidal app on my Apple tv 4k, the screen saver comes on after 15 minutes, fine. A new track starts, a popup window appears, but it

When I play music from the Tidal app on my Apple tv 4k, the screen saver comes on after 15 minutes, fine. A new track starts, a popup window appears, but it’s blank. Shouldn’t track info appear? How can I fix it?

Apple TV 4K (2nd generation)

Posted on Jun 24, 2023 09:30 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2023 10:11 AM

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.
  4. If the issue still persists, then contact the app developer for further assistance.
5 replies
Question marked as Top-ranking reply

Jun 24, 2023 10:11 AM in response to welked

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.
  4. If the issue still persists, then contact the app developer for further assistance.

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When I play music from the Tidal app on my Apple tv 4k, the screen saver comes on after 15 minutes, fine. A new track starts, a popup window appears, but it

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