dolan144 Author

Level 1

4 points

Face ID

updated iphone now face id won't work 16.5.1 already reset phone and reset up face id

iPhone XR, iOS 16

Posted on Jun 22, 2023 10:18 PM

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Level 9

78,597 points

Posted on Jun 23, 2023 2:37 AM

If you still can't use your FaceID or unlock your device with Face ID after reinstalling iOS by setting your device back to factory settings on your computer, you will have to take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

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Top-ranking reply

Level 9

78,597 points

Jun 23, 2023 2:37 AM in response to dolan144

If you still can't use your FaceID or unlock your device with Face ID after reinstalling iOS by setting your device back to factory settings on your computer, you will have to take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

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