Child stuck in a family sharing plan organizer is deceased

My son is stuck in a family sharing plan where the organizer is deceased and there is no access to her phone or Apple ID and password. How can I add him to a new family?

HomePod mini, 16

Posted on Jun 21, 2023 01:49 PM

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Posted on Jun 23, 2023 03:00 PM

He did have screen time turned on and is 13 but the family organizer is deceased and we do not have any access to her account or phone. Any other help out there?

3 replies

Jun 23, 2023 11:01 AM in response to Jacqueline1213

Hey there and welcome to Apple Support Communities Jacqueline1213,


We can certainly understand your concern and can help provide some insight.


We recommend checking out these steps for more information on how to remove yourself from Family Sharing.


" Remove yourself from a family group

Any family member age 13 or older* can remove themselves from a family group. If you have Screen Time turned on for your account, the family organizer must remove you

On your iPhone, iPad, or iPod touch

  1. Go to Settings.
  2. Tap Family. If you don't see Family, tap your name, then tap Family Sharing. 
  3. Tap your name.
  4. Tap Stop Using Family Sharing.


On your Mac

In macOS Ventura or later:

  1. Choose Apple menu  > System Settings.
  2. Click Family.
  3. Click your name. 
  4. Click Stop Using Family Sharing.

Stop Using Family Sharing is located below 'Share using secondary Apple ID.'


In macOS Monterey or earlier: 

  1. Choose Apple menu  > System Preferences.
  2. Click Family Sharing. 
  3. Click Details next to your name.
  4. Click Stop Using Family Sharing.

When you leave Family Sharing, you lose access to any shared purchases or services shared by the family group. "


For additional information, check out these links.

  1. Leave Family Sharing - Apple Support
  2. Move a child to another group using Family Sharing - Apple Support


These steps will help guide you in process and can help answer common questions like the ones you’re experiencing.


Kindest regards!



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Child stuck in a family sharing plan organizer is deceased

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