So, MonopolyGo is a nightmare. My daughter managed to spend almost £1600 in a week on the app and I’m now in the red seriously. Reported to the app maker and apple. Apple have said the refund is not eligible for refund. What on earth is going on?
Per terms and conditions you agreed to apps and in-app purchases are not typically refundable.
Does she have a child Apple ID? Create an Apple ID for your child - Apple Support
Are you using parental controls? Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
Apple have said the refund is not eligible for refund.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
If Apple has notified you that it is not eligible for refund, we can't help you, sorry, we are also users of Apple products & services like you.
Some purchases are final.
It’s beyond crazy what some apps offer.
Get parental controls set up, secure purchasing, then contact Apple and try an appeal showing you took steps to have it not happen again. Always worth one more shot at the refund, especially if you are working to prevent it from happening again.
I honestly didn’t even know these were a thing! Will do them now. How on earth could this amount of money have been spent on monopoly dice roles?
Not eligible for refund
