aviana32 Author

Level 1

4 points

Request a refund

I don’t use Apple Music so I don’t understand why my card was charged I need a refund now

Posted on Jun 18, 2023 2:20 PM

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Refund my purchase for music didn’t mean to buy it I didn’t mean to buy music and my card hot charged . Please I would like a refund. Thanks
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Apple Hello. My card was charged $20 with an apple header. I used to have an apple music subscription only and stopped it. I contacted the bank but they said they are investigating. I am looking at the Apple website and want to make a refund, but in the section of selecting the product for refund, I do not see anything that has been paid or received. What advice can you give about this? My card information was stolen or apple's responsibility? Where can I join the live chat and explain my problem?
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2 replies

Level 9

75,448 points

Jun 18, 2023 2:24 PM in response to aviana32

Click on the link below, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support

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Level 10

157,476 points

Jun 18, 2023 2:27 PM in response to aviana32

If you see 'apple.com/bill' on your billing statement - Apple Support

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