Technical support

everyti I plug in my MacBook it turns on but the screen quickly turns black and in the middle of the screen there’s a little picture of a white folder file with a question mark in the middle of the file…. What is wrong with it or what do I do??

MacBook Pro (2017 – 2020)

Posted on Jun 16, 2023 5:49 AM

Similar questions

Why does my MacBook have a white screen with a question mark file? Why does my MacBook have a white screen with a question mark file? [Re-Titled by Moderator]
909 2
Computer is not working. My MacBook Pro has this file icon with the question mark, there are a few green and blue lines on my screen a glitchy screen that turns purple. And it is slightly overheating. What should I do? I think I tried majority of the commands and still nothing worked.
423 2
Macbook doesn't show macOS Utilities When I start my macbook pro 2011 15 inches it is showing a folder with a question mark. I'm correctly following what Apple says, I entered recovery mode (it doesn't even show my ssd), and after downloading something from the network to do the recovery it gets stuck on a white screen
713 3

1 reply

John Galt

Level 10

153,856 points

Jun 16, 2023 7:37 AM in response to POSITIVE_VIBES_ONLY_1999

If your Mac starts up to a question mark - Apple Support describes the applicable steps to follow.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Technical support

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up