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Hello, I have a company iphone, with icloud, the password of which I do not know
because it was made by someone who has already lef,before i start work. In our attempts to guess it,
my colleagues and I blocked the apple id and now we cannot recover the account
because the recovery methods that have been set are an email that we have no idea
what it is and secret questions that we also have no way of knowing the answers to.
Earlier iPhone models
"Is it possible to do something?: [...]colleagues and I blocked the apple id and now we cannot recover the account because the recovery methods that have been set are an email that we have no idea what it is and secret questions that we also have no way of knowing the answers to."
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Getting into a Company-Owned Phone:
Unless this iPhone can be unlocked, this iPhone is a brick, and will never be able to be used again. Being a company-owned phone, if you have a proof of purchase, you might be able to get it unlocked. Set up a Genius Bar Appointment at your local Apple Store.
This is the site the user should have used prior to handing back to you: What to do Before you Sell, Give Away, or Trade In your iPhone or iPad - Apple Support
"Is it possible to do something?: [...]colleagues and I blocked the apple id and now we cannot recover the account because the recovery methods that have been set are an email that we have no idea what it is and secret questions that we also have no way of knowing the answers to."
-------
Getting into a Company-Owned Phone:
Unless this iPhone can be unlocked, this iPhone is a brick, and will never be able to be used again. Being a company-owned phone, if you have a proof of purchase, you might be able to get it unlocked. Set up a Genius Bar Appointment at your local Apple Store.
This is the site the user should have used prior to handing back to you: What to do Before you Sell, Give Away, or Trade In your iPhone or iPad - Apple Support
parallel226 Said:
“i know it was a stupid question but i don`t use iphones and i doesn`t know for sure what to do, so it is the way i`m thinking i need to proceed. Thank you for your answer.”
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It’s not a stupid question :)
Trash It:
From here, I recommend you properly dispose of this, perhaps taking it to your local Apple Store or to a retailer who recycles electronics. You need to lock it. So, maybe put a passcode on it > enter it incorrectly a bunch of times > and it will be locked from then on out.
It's already locked, I can't enter a new Apple ID or anything, it will only accept icloud, which I have no idea how to change the password since, as I wrote above, I don't know the backup email or the secret questions.
So the iphone now is only a brick as you said. The good thing is that it is old model of iphone. :)
i know it was a stupid question but i don`t use iphones and i doesn`t know for sure what to do, so it is the way i`m thinking i need to proceed. Thank you for your answer.
"Is it possible to do something?: […]So the iphone now is only a brick as you said. The good thing is that it is old model of iphone. :)”
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Trash It:
Then I recommend once more that you trash it.
Is it possible to do something?
