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Prince-1080 Author

Level 1

4 points

Apple store.

So I got an Iphone 7+ and I an application had to make an update , youtube , so I went to apple store clicked on update and it gave me the apple id from the person who had the phone before me , it has been a long time that I have it so I don't know why. The problem is that to do any update I have to type his mail and password ( which I don't have ). I can't even change the Apple id from the app store. What should I do ?

iPhone 7 Plus, iOS 15

Posted on Jun 13, 2023 3:16 AM

Top-ranking reply

Prince-1080 Author

Level 1

4 points

Posted on Jun 13, 2023 3:27 AM

just had to uninstall and reinstall the app

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Apple store.

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