You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I keep getting a file folder with a question mark blinking on my MacBook Air screen

What can I do when the commands won’t work and I continuously get a file folder with a question mark blinking on my laptop?


[Re-Titled by Moderator]

MacBook Air (2018 – 2020)

Posted on Jun 12, 2023 7:49 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2023 5:36 AM

A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.


  1. Turn off your Mac
  2. Start up from macOS Recovery
  3. Use Disk Utility to repair your startup disk
  4. If necessary, reinstall macOS


See: If your Mac starts up to a question mark - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 13, 2023 5:36 AM in response to vanechacha_

A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.


  1. Turn off your Mac
  2. Start up from macOS Recovery
  3. Use Disk Utility to repair your startup disk
  4. If necessary, reinstall macOS


See: If your Mac starts up to a question mark - Apple Support

I keep getting a file folder with a question mark blinking on my MacBook Air screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.