Money always gets deducted for purchases made in Apple Store but it still shows as pending.

i made two transaction, earlier I made subscription to an App, I made the payment which was easily deducted but coming back to Apple Store it still does not show the payment being a success, and subscription is not added to my account.

again yesterday I bought a song from iTune and again payment was successful but still it is showing as pending. Is this some kind of scam by Apple or I’m missing something because money is always getting normally deducted as per usual process?

iPhone 13 mini, iOS 16

Posted on Jun 12, 2023 06:25 PM

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Posted on Jun 13, 2023 05:41 AM

Please understand and admit that there is no issue with payment system. The problem is with the Apple Store software, which does not continue the process after the payment is made, the payment is never updated in my account.


for the payment I made last night I received the invoice in afternoon today but still the purchased item is not showing in my purchases.


One more payment I made few months back is still not showing in any record even after successful completion of payment. If required I can provide snapshots. I have been waiting patiently for a very long time

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Question marked as Top-ranking reply

Jun 13, 2023 05:41 AM in response to Raicya

Please understand and admit that there is no issue with payment system. The problem is with the Apple Store software, which does not continue the process after the payment is made, the payment is never updated in my account.


for the payment I made last night I received the invoice in afternoon today but still the purchased item is not showing in my purchases.


One more payment I made few months back is still not showing in any record even after successful completion of payment. If required I can provide snapshots. I have been waiting patiently for a very long time

Jun 12, 2023 11:14 PM in response to AmratK

Pending purchases indicate a purchase that was unable to be charged successfully to your valid payment method on file or Apple Account balance, as such you are responsible for that purchase, and must allow it to successfully complete before anything else can be done.


If you can't make purchases or update apps, including free apps, you may need to have a valid payment method on file, even if the app you want to download is free.

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.


See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.

  

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



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Money always gets deducted for purchases made in Apple Store but it still shows as pending.

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