i cannot update my payment information it’s all grey
unable to update payment info all grey
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If an app or feature on your device is not working or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.