My Magic Mouse stopped working, I charged it (I thought), but it is still not responding.

My Magic Mouse stopped working. I charged it ( I thought), but it is still not responding.


iMac Pro (2017)

Posted on Jun 9, 2023 12:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2023 04:42 PM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


3 replies
Question marked as Top-ranking reply

Jun 9, 2023 04:42 PM in response to 77–

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Magic Mouse stopped working, I charged it (I thought), but it is still not responding.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.